The Bird & Butterfly Inn

The Bird & Butterfly Inn

AAA Rated Top Romantic Bed and Breakfast in Texas – Read Reviews

Policies

Policies and Terms for our B&B in Texas

Texas Getaway

Hello guests! We’re happy to welcome you to The Bird & Butterfly Inn, our little haven on the river. We want to be a place that’s sophisticated but hasn’t lost its sense of fun. We hope you enjoy the nature and the beautiful setting God has created here, and hope you feel that the additions of the buildings and the exterior guest spaces seamlessly blend and feel like they were always meant to be here.

We want ALL of our guests to have fun and be reminded that you’ve chosen to stay in the middle of a forest that literally has nature at every turn. No one really likes to talk about the “do’s and don’ts,” but we feel they’re necessary to ensure that every guest has an enjoyable stay. We hope you’ll take a few minutes to read the whole thing but in case you’re tight for time, here are our big five:

– No smokin’ (or vapin’, or anything else)
– No four-leggeds
– No tiny tots
– Rooms are food-free
– You break it, you bought it (including damaged sheets and towels)

This isn’t an exhaustive list but it hits the hight notes. But there IS more quality reading below.

Also, we send a “welcome” text when we receive your booking. If you’re booking as a surprise, add a note in the “special accommodations” to let us know it’s a surprise, and if we should text between certain times to keep the secret.

Please look over your reservation details carefully to ensure it is correct. If you see an error, send us an email or call or text us at (409) 202-0978 as soon as possible with corrections.

Driving directions
If you’re mapping to us, we strongly encourage you to map to us by our address, rather than by our name. We’ve had some interesting results when going by name alone. Please map to 850 County Road 051, Jasper TX 75951

Dietary Restrictions
We do our best to accommodate special dietary needs or allergies and we can do that the best with advance notice. If you have special dietary considerations we need to be aware of, please email us at [email protected] to let us know how we can help plan a great breakfast for you.

Guaranteed reservations
Reservations may be made directly online. All room rates are confirmed at the time of reservation, with a written confirmation emailed to your preferred email address. All correspondence will be sent to the email address provided by the guest booking the reservation.

Guests must be at least 18 years of age to make a reservation. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government-issued photo identification (State driver’s license, passport, etc.) at check-in. A valid signed and pre-approved credit card in the guest’s name is also required.

Room rates
Our lodging rates are based on room sizes, amenities, and occupancy. Rates are subject to availability and may vary at any time. Texas lodging tax of 6% and a required local district lodging tax of 7% are added to all room rates.

Payments
Payment for your entire reservation is collected at the time of your reservation and may be paid via American Express, Discover, MasterCard, Visa, or Bird & Butterfly gift certificates. Regardless of the payment method, we require a valid credit card number on file. Please note that gift certificates are considered a form of payment, so please call the Inn between 11 am and 7 pm CT to make your reservation and apply your gift certificate.

Travel insurance
We encourage the purchase of travel insurance to provide reimbursement due to personal health issues, family emergencies, or travel delays.

Check-in
Check-in is between 4 – 7 pm.

Please confirm a specific arrival time by responding to the reminder email (sent 48 hours prior to arrival) or reply to our text the morning of check-in. If you plan on arriving after 7:00 pm, please call (409) 202-0978 in advance for special arrangements.

If there are multiple guests on a single reservation, we ask that all members of a reservation arrive and check in together. Our check-in process includes a brief orientation to the property and policies, which is important for everyone in your group to hear.
If members of your party plan to arrive at different times, please contact us in advance so we can do our best to accommodate. Uncoordinated or staggered arrivals may result in delays or limited access to the property.

Check-out instructions
For sanitary reasons:

– Do not make your bed prior to departure.

– Do not strip your bed prior to departure.

– Do not replace decorative pillow shams to the bed.

Check-out is at 11 am. If you want to continue to enjoy your time in Jasper County, please check out on time, but you may use our parking area until 3 pm If any personal items are forgotten, please contact us directly to request their return. Shipping fees will be charged to your credit card on file. Items will only be held for 30 days.

Aaaaand, now to the not-so-fun stuff:

Past incidents remind us of the need to list – and enforce – each of the policies outlined below. We gently remind you that failure to comply with these policies may result in you being asked to leave the property immediately, forfeiting any refund.

Policies

The following policies are necessary to ensure every guest has an enjoyable stay and appreciates and helps preserve the property and this beautiful setting.

You will find that there are a number of circumstances that can result in you being asked to vacate… immediately. We never want to be in the situation of having to escort a guest from the property. However, if you choose to disregard the policies, make no mistake that we will exercise our right to do so.

Here’s the great news – just follow the rules and you’ll have a great time, and we’ll look forward to you returning many, many times for years to come.

Cancellation policy
Due to the small size of our property, cancellations affect us significantly. For any cancellation or change of date, please contact us no later than 15 days prior to arrival by telephone for a refund of your deposit, less a $50.00 per room cancellation fee.

If a full or partial cancellation or change of dates is made less than 15 days prior to arrival, regardless of reason, you are financially responsible for the entire reservation. This includes cancellations or early departures that occur during the course of a stay.

All group bookings require a 45-day notice to cancel, change dates, or length of stay, with a cancellation fee of 10% of the entire cost of your reservation deducted from your refunded amount.

Room occupancy
Room occupancy imitations are based on fire code/fire safety restrictions for each room. If you exceed the maximum number of guests allowed per room, you will be required to reserve another guestroom for proper accommodations. If no additional guestrooms are available, your guests will be required to vacate the property, and you may be asked to leave the property as well. Occupancy violations are a policy violation and if you choose to disregard the policy, you will be promptly asked to leave, forfeiting any refund.

We’re a no smoking property
For the comfort and safety of our guests, and the protection of the property, all areas of the property are entirely smoke-free, prohibiting the use of cigarettes, cigars, e-cigarettes, vape devices and marijuana in compliance with Texas state laws. A $500 cleaning fee will be charged if you choose to disregard the policy and you will be promptly asked to leave, forfeiting any refund.

Smoking is prohibited on the grounds, and we urge you to remember we are located in a national forest. However, in rare circumstances, a designated smoking area can be temporarily established. For the safety of the property, the forest, and other guests, do not throw any butts or matches on the ground, but instead dispose of them only in the receptacle provided.

Children – sorry, we are an adult destination
The Bird & Butterfly Inn is primarily an adult destination. The simple truth is, the property is unsuitable for infants, toddlers, or small children and we must ask that you book elsewhere if you or your party has very young children. The safety of all guests is our top priority and we are happy to make recommendations to other properties in the area that are more appropriate for travelers with young children.

Please remember that this is a riverfront property approximately a mile downstream from the Lake Sam Rayburn Dam, and we’re adjacent to a national forest. As such, we have natural hazards including swiftly moving water, venomous snakes, alligators, and poison ivy, to name a few. Children aged 14 and above are welcome if you are booking the all guest rooms.

Pets – please leave Fifi and Fido at home
While we are pet lovers, for the comfort and safety of our guests, we do not allow pets of any kind to visit or stay at The Bird & Butterfly Inn except for registered service animals. Please call us for a recommendation for boarding your pet.

If you violate the pet policy, you and your pet will be asked to vacate the property, forfeiting any refund. Pet violations are a policy violation, and no refund for unused time or rooms will be made in this circumstance. A $500 cleaning fee will be charged to the credit card on file. Any additional damage found will be the guest’s responsibility, and repair or replacement charges will be charged to the credit card on file.

Please be advised that *our* cats Mimi and Chappie are on the property with us and inhabit the main house. They do not go outside, and generally for group events they are confined to our private quarters.

No food in guestrooms
No food is allowed in the guestrooms. We’ll say it again for those guys in the back: NO FOOD IN THE ROOM.

The reasons are twofold:
– food attracts pests
– spills cause damage – to sheets, towels, furniture … you name it

Guests who do not follow this policy may be subject to additional cleaning fees.

Guests are welcome to utilize the dining room, the farm tables, the viewing deck or any of the tables on the front porch to enjoy a meal or a snack. Please do be mindful of the “quiet hours” from 10:00 pm to 7:30 am.

Breakage or damage to the property or linens
We know we’re in the woods so if you return from a hike and your shoes are caked with mud, please don’t use our good bath towels to clean your shoes. We have to say this because it has happened. If you have muddy shoes or equipment, or any other circumstance that risks ruining our towels, STOP. Call us and let us bring over some “retired” towels. We have plenty of retired towels of all sizes and you can muddy those up to your heart’s content. But if you get mud – or hair dye – or any other substance on our towels and they get damaged you WILL be charged for the replacement cost. This goes for the bed linens, too.

To repeat: any damage caused by guests, inside or outside of your room, including but not limited to carpet stains, soiled furnishings- including bed linens and towels – broken windows, damaged furniture or appliances (beyond reasonable wear and tear) will be the financial responsibility of the guest. If exceptional cleaning is necessary, the guest will be charged a cleaning fee of $75 per hour with a minimum charge of one hour. Repair attempts will be charged to the card on file and if items cannot be cleaned or are damaged beyond repair, the replacement charges will be charged to the credit card on file. Additionally, the guest may be promptly asked to leave, forfeiting any refund.

Visitors
The property is reserved for the exclusive use of our registered guests only. No visitors are allowed unless cleared with property ownership in advance, and all guests must follow the policies stipulated here. Your guest is your responsibility; if your guest is found to be in violation of any policy, you will both be asked to leave, forfeiting any refund.

No unregistered guests are allowed overnight. Unregistered guests are a policy violation and if you choose to disregard the policy, you will be promptly asked to leave, forfeiting any refund.

Alcohol in moderation
Registered guests of legal age are welcome to bring their own beer and wine. While beer and wine can be consumed in public areas, we ask that you consume responsibly and take care to pick up after yourself – cans, bottles, can tabs, or bottle caps are to be disposed of properly. If you over-consume, pose a threat to yourself, others, or our property, or threaten damage, you may be promptly asked to leave, forfeiting any refund. We will arrange for transportation for you, and any additional cost will be charged to the credit card on file.

Beer and wine consumed during special events served by a licensed caterer with permit to serve/sell alcohol is restricted to those 21 years old or older (valid photo identification required) and can only be consumed at that event venue.

No other illegal activity or substances
We will not tolerate any illegal activity or illegal substances and if you are engaged in such behavior, you will be promptly asked to leave the property, forfeiting any refund.

No candles, incense, essential oils, etc.
The use of candles, incense, and/or essential oils (diffusing, vaporizing, etc.) in any space on the property is prohibited. These items and activities will be treated as smoking, the $500 cleaning fee charged to the credit card on file and you may be promptly asked to leave the property, forfeiting any refund.

Staff entering your guest room
We don’t enter your guest room while you’re away unless you’ve specifically asked us for something (a water carafe, extra towels, etc). However, as owners, we have the right to protect our other guests, and our property, from violations. We do reserve the right to enter the room, after knocking, to perform maintenance or should we deem it necessary.

Quiet hours
To ensure a restful and enjoyable stay for all of our guests we observe “quiet hours” from 10:00 pm to 7:30 am.

During this time, we request that noise be kept to a minimum both inside guest rooms and in all common areas. This includes loud conversations, television or music volume, and use of shared guest spaces, like the living room or porches. We truly value each of our guests and strive to provide a peaceful atmosphere for everyone to enjoy. Thank you for helping us maintain a relaxing environment.

If a guest (or guests) continues to disregard the policy, they will be promptly asked to leave the property immediately, forfeiting any refund.

Policy violations
These policies allow us as property owners to prioritize the safety of guests and the property. We take policy violations seriously and reserve the right to cancel the reminder of your stay, ask you to leave the property, and to charge per instance of the policy violation.

Your safety on the property
The Bird & Butterfly Inn is a natural setting that comes with obvious hazards. Please be careful of holes in the ground that may be hidden, venomous snakes and poison ivy, to name a few. We want you to enjoy the grounds but be mindful of possible risks.

We do not provide kayaks or canoes, but guests are welcome to bring their own. Guests choosing to kayak or canoe must provide their own life jackets.

The Bird & Butterfly Inn is on the Angelina River, approximately one mile downstream of the Sam Rayburn Lake Dam. All guests should be aware of a loud horn signaling the imminent opening of gates at the dam. When these gates open, the water level can rise quickly and dramatically, and the current could become hazardous to kayakers and canoeists. When you hear the horn, please get yourself and your craft on land. We encourage you to be mindful of risks if you choose to enjoy the water.

Thoughtful photographs
We take pride in the authenticity of our room photos, and what you see on our website is exactly what you’ll find here. Our guests frequently praise the true-to-life representations of our rooms and often share their experiences by posting photos in reviews. We warmly welcome your contributions if you feel inspired to do the same. We simply ask that you post thoughtfully and keep the photo accurate to how you found the room upon arrival.

Lost and found
The Bird & Butterfly Inn assumes no liability for lost, misplaced, stolen or damaged valuables or belongings. If you discover you have left something behind, please contact us immediately at (409) 202-0978. We will make every effort to locate your lost item. Shipping fees for returning the item(s) will be charged to your credit card on file. Unclaimed items will only be held for 30 days.

To tip or not to tip
Whether or not a guest chooses to tip is a personal decision, and we make no judgements either way.

Our housekeeper, Jessica, works hard to ensure that each room is clean, well stocked, and ready for your arrival. For those inclined to express their appreciation for her efforts, you’ll find a small envelope with Jessica’s name on it is in your room.

And of course, a tip is never expected but it is always sincerely appreciated.

Minimum stay requirements
We do accommodate single-night stays, but minimum night stay requirements may vary during holidays and special area events.

  • New Year’s Day (Dec. 31 – Jan. 2)
  • Easter Weekend (Fri – Sun)
  • Memorial Day Weekend (Fri – Mon)
  • Independence Day – (July 3 – July 5)
  • Labor Day Weekend (Fri – Mon)
  • Thanksgiving Day Week (Wed-Sun)

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